Pacific Data Systems Australia Pty Ltd (PDSA) takes great care with delivering your orders. Please ensure the address you have supplied is correct as redelivery will incur a fee. We are unable to accept responsibility for non-delivery if you have supplied the incorrect address and time.
Most deliveries take 3-4 business days. Please allow up to 7 business days for delivery.
PDSA will not issue refunds unless goods are returned in ‘as new’ condition within 30 days of ordering. The cost of return shipment must be borne by the customer. Please note, a restocking fee of 15% may apply.
Any products being returned must be shipped to us at the customer’s expense along with completing our Returned Goods Authorisation (RGA) form and accepting the terms and conditions of the RGA. If an item is under warranty it will be repaired free of charge and returned to your nominated address.
Please be aware that service calls are chargeable. Our rates are:
If we encounter any unexpected issues during the visit, additional costs may apply. We will inform you as soon as possible and get your approval before continuing with any extra work.
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If you have any questions, need personalized recommendations, or want to share your thoughts, our dedicated team is here for you. Click the button below to head over to our Contact Us page – your gateway to seamless assistance and exceptional service.
As a leading Australian manufacturer, we specialise in crafting innovative technical solutions for environmental monitoring, workplace safety, emissions measurement, and post-harvest technologies. Our commitment to excellence drives us to deliver cutting-edge products that empower industries and organisations to thrive in a rapidly evolving world.
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